After a fatal car accident in St. Louis, families face calls, paperwork, and decisions all at once. Here is what to do first, and what can wait.
Losing someone in a car crash is sudden and overwhelming. In the first days, families are asked to make decisions, answer calls, and sign papers while still in shock. Most of those things can wait. A few cannot.
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Getting Information About What Happened
Fatal crashes are usually investigated in more depth than other collisions. Depending on where the crash happened, the investigation may be handled by city or county police, often a crash reconstruction unit, or by the Missouri State Highway Patrol. The full report can take weeks or months. In the meantime, families can usually get:
- The investigating agency and report number. Write down the officer’s name and the case number. You will need both.
- Information from the medical examiner. In St. Louis City and St. Louis County, the medical examiner’s office handles deaths from crashes. Other counties may use a medical examiner or a coroner. Autopsy and toxicology results can take time.
- Updates from the prosecutor’s office, if criminal charges are being considered. Many offices have victim advocates who can explain the process.
Practical First Steps
A few practical steps protect the family and any future claim:
- Order several certified death certificates. Banks, insurers, employers, and the court often each need an original. The funeral home can usually request them.
- Find out where the vehicle is. Vehicles are often towed to a lot and can be released, repaired, or salvaged within weeks. The vehicle and its event data recorder can be important evidence, so ask that it be held.
- Collect personal belongings. Phones, bags, and other items may be with the police, the medical examiner, or in the vehicle.
- Keep every receipt. Funeral and burial costs, final medical bills, travel, and other expenses should be saved.
- Gather financial records. Pay stubs, tax returns, and benefit information help show the support and services the family lost.
Also be careful with social media. Posts about the crash, the other driver, or the family’s plans can be read by insurers.
Insurance Calls, Recorded Statements, and Releases
Insurance adjusters may call within days, sometimes with sympathy and a quick offer. Families are not required to give the other driver’s insurer a recorded statement, and it is usually wise not to until you have talked with a lawyer.
Do not sign a release, check, or settlement paperwork without understanding it. A release signed early can end the family’s claim permanently, often before anyone knows how much insurance coverage exists. Coverage may include the at-fault driver’s policy, an employer’s or trucking company’s policy, and uninsured or underinsured motorist coverage on the family’s own policies.

The Criminal Case and the Civil Claim Are Separate
If the other driver is charged with a crime, such as impaired driving, that case belongs to the prosecutor. It decides guilt and punishment, not what the family recovers.
A wrongful death claim is a separate civil case. It does not need to wait for a conviction, and a different standard of proof applies. Missouri law sets out who may bring it, starting with a spouse, children, and parents. Opening a probate estate may still be needed for other matters, and a lawyer can tell you whether it is. Our article on what to expect during a wrongful death lawsuit after a car accident walks through the process. If a commercial vehicle was involved, see who is liable in a truck accident in Missouri.
Deadlines, What a Claim Covers, and Support
In Missouri, a wrongful death claim generally must be filed within three years of the death. See how long you have to file a car accident claim in Missouri. Evidence such as video, phone records, and vehicle data can disappear much sooner, so early steps to preserve it matter.
A Missouri wrongful death claim can account for funeral and burial expenses, medical care before death, the financial support the person would have provided, and the loss of companionship, comfort, guidance, and care the family now lives without.
If the crash involved a crime, the Missouri Crime Victims’ Compensation Program may help with funeral and counseling costs. It is a payer of last resort, and applications must be filed within two years. Grief support is available through hospitals, hospices, faith communities, and victim advocate programs, and there is no wrong time to reach out.
Talk with a St. Louis Wrongful Death Attorney
If your family lost someone in a crash, you work directly with Attorney Christopher Hoffmann, not a case manager. We handle the insurers, preserve the evidence, and pursue the maximum available insurance recovery, so the family can focus on each other. Learn more on our St. Louis wrongful death attorney page.
Call (314) 361-4242 – Free consultation, or send us a few details. There is no fee unless we recover compensation for your family.
Every case is different; results depend on the facts. This article is general information, not legal advice.
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