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Involved in an Auto Accident: What Not to Say to the Insurance Company

If you’ve been involved in a car accident, you need to be careful what you say to the insurance agent. We will help you with what you should and should not say when the adjuster calls.

After being in a car accident, many people believe that their insurance company is on their side and will help them obtain the money they need, especially if they were not at fault. This common misconception has kept many victims from getting the compensation they need and deserve.

It’s crucial to remember that an insurance company’s goal is to pay out as little as possible. They want to make a profit. By paying you out less, the more money they make. So when the insurance adjuster calls you, they will try anything they can to get you to admit fault so they can justify denying or undervaluing your claim.

If you’ve been involved in an auto accident, you need to be careful what you say to the insurance agent. At The Hoffmann Law Firm, L.L.C., we will help you with what you should and should not say when the adjuster calls to discuss the accident.

What You Should Not Say

Insurance companies are notorious for using tactics to get you to admit fault or any reason they can use to justify delaying or devaluing your payment. This is true even of your insurance company. When discussing the accident over the phone with the agent, here are some of the things you should not say:

  • Don’t say you’re not injured – if they ask, be adamant that you’re not sure!
  • Do not admit fault.
  • Don’t sign a release to release your medical records without talking to your lawyer.
  • Do not accept any settlement without consulting with your attorney first!
  • Don’t make any statements to the insurance company without talking to your lawyer.

What You Should Say

The adjuster will call, and you will need to speak with them. However, when discussing your accident claim, it is best to stick to the basics and provide them with limited information, such as:

  • Your name
  • Your address
  • Your telephone number
  • When you work
  • Where and when the accident occurred
  • The vehicles involved in the accident
  • The identity of any witnesses

When the insurance adjuster calls you, they have one goal – to settle your case for as little as possible. Their job is not to protect you – it’s to protect their bottom line. Do not make or sign any statements that can destroy your credibility or establish that you were somehow at fault.

Contact a Car Accident Attorney

After your car accident, you have to deal with the insurance company. However, when you hire an experienced attorney, they can take over the discussions and negotiations with the insurer for you. When you have an attorney fighting on your behalf, they can ensure that the amount you receive for your claim covers the extent of your injuries, future injury expenses, and any additional compensation you need.

We have 25 years of experience exclusively helping car accident victims. We fight to win you the compensation you deserve. The consultation is free, and you don’t pay unless we get you money!


Free Consultation with a St. Louis Car Accident Lawyer

Don’t talk to an insurance claims adjuster before speaking with The Hoffmann Law Firm, L.L.C. We can help you avoid making statements that may affect the outcome of your case. The consultation is free; you don’t pay unless we get you money!

Free Consultation (314) 361-4242

Updated: March 3, 2022